How to chat with a coach?

To communicate with your coach in Final Surge, use the Mailbox feature. You can send a message to your coach by clicking the "+" button in the Mailbox, adding a subject line, and writing your message. Your coach will likely receive a notification and respond via the Mailbox, email, or push notification. 


Here's a more detailed breakdown: 


  1. Access the Mailbox: Open the Final Surge app or web platform and navigate to the Mailbox section.
  2. Compose a Message: Click the "+" button to start a new message.
  3. Add a Subject: Enter a clear subject line to help your coach understand the message's content.
  4. Write Your Message: Compose your message and include any relevant information.
  5. Send the Message: Send the message to your coach.
  6. Receive a Response: Your coach will receive a notification and likely respond through the Mailbox, email, or a push notification.

Additional Tips:

  • Check for notifications:

    Look for notifications at the top of the app or on the web platform, indicating a new message. 


  • Review unread messages:

    The Mailbox feature allows you to see any unread messages. 


  • Consider workout comments:

    For discussing specific workouts, you can use the workout comment feature within Final Surge. 


  • Utilize team message boards:

    If you're part of a team, your coach may use the team message board feature for broader communication according to a Final Surge Blog post


  • Follow best practices for communication:
    Consider sharing useful information, such as workout difficulties, injury concerns, or details about effort and HRV. 
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